Actions

One-click actions let you act on query results without leaving Slack.

How It Works

1. Run a skill: /alice churn-risk
2. Results show with action buttons
3. Click to execute
4. Message updates with confirmation

3 accounts at high churn risk:

- jane@acme.com — Payment failed, no login 18 days
  [Send email] [Tag in Stripe]

> Click "Tag in Stripe"

Tagged jane@acme.com as "churn-risk" in Stripe

Available Actions

Tag in Stripe

Add a tag to a customer for segmentation.

Use cases:

• Tag churn-risk for outreach
• Mark for special handling
• Segment for campaigns

Send Slack DM

Message a team member about an issue.

Use cases:

• Alert account manager
• Notify support
• Escalate to manager

Create Linear Ticket

Create an issue for follow-up.

Use cases:

• Track customer issues
• Engineering tasks
• Document incidents

Send Email

Trigger an email to the customer.

Use cases:

• Payment reminder
• Re-engagement
• Personal outreach

Webhook

POST to any URL.

Use cases:

• Trigger Zapier/n8n
• Update external CRM
• Custom automation

Safety

Actions are safe by default:

Why? One-click actions reduce friction, not create risk. Destructive operations require the source system.

Configuration

Per-Skill

1. Dashboard > Skills > [Skill Name]
2. Scroll to Actions
3. Enable/disable
4. Configure parameters

Parameters

Tag in Stripe:

• Default tag name
• Or prompt for tag

Create Linear Ticket:

• Default team
• Default labels

Webhook:

• URL endpoint
• Headers

Audit Log

All actions logged:

• Who
• What action
• Which record
• When
• Result

View at Dashboard > Logs.

Pricing